Frequently Asked Questions

FAQ – everything important at a glance

How much are the shipping costs?

Shipping to Germany and Austria is free for you – with no minimum order value.

How long does delivery take?

Delivery usually takes 7–12 days. As soon as your order is on its way, you will receive an email with a tracking link.

How much electricity does a heated blanket use?

Depending on the size and level, approximately 60–150 watts. At 100 watts and an electricity price of €0.35 per kWh, one hour costs around 3.5 cents. You can find the exact values in the respective product description.

Is a heated blanket worth it instead of turning up the heat?

As a rule of thumb, every degree lower the room temperature saves around 6% in heating energy. With a heated blanket or a heating pad, you warm yourself directly – so it stays cozy, even when the thermostat is set lower.

Are heated blankets and heating pads safe?

Modern heated blankets and heating pads usually have overheating protection and an automatic shut-off function. The safety features of a product are specified in the product description. Please always follow the user manual.

Can I wash the heated blanket?

Many heated blankets are washable once the hand controller has been removed. Please check the care label of the respective product.

How do I apply the window insulation film?

Clean the window frame, apply double-sided adhesive tape, press the film into place and smooth it out with a hairdryer – the heat makes the film taut. Trim off any excess, and you're done. It can be removed again in spring.

Can I return my order?

As a consumer, you have a statutory right of withdrawal of 14 days. You can find all the details in our cancellation policy.

What payment methods can I use?

All available payment methods will be displayed at checkout. Payment is encrypted.

Wasn't your question included?

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